Patient and visitor guide
Visiting hours
IVCH welcomes visitors to and family members of our patients. Here is a list of visiting hours for the hospital’s nursing units and other important information.
Medical/surgical units
- 2 South and 3 South
- 1 to 8 p.m.
- Parents of pediatric patients are welcome anytime.
Intensive care unit
- Adjusted according to patient’s degree of illness.
- Call ahead at 815.780-3558 to determine if the patient you wish to visit can receive visitors.
- If you’re at IVCH, dial 3558 on the ICU waiting room telephone before entering the unit.
Obstetrics unit
- Open visiting for mother’s partner and her children.
- Others: 2 to 8:30 p.m.
- Children restricted to siblings of the newborn.
Passages Behavioral Health Services
- Tuesday and Thursday 7 to 8 p.m.
- Saturday, Sunday and holidays 2 to 4:30 p.m.
- A physician’s order is required for visiting outside regular hours.
Day surgery
- No restrictions.
Parking
- Visitor parking lots are designated.
- You may also park in the IVCH parking garage across from the West Street entrance. The garage parking fee is 25 cents.
Cafeteria
The IVCH cafeteria is open to serve visitors and family members at the following hours:
- Breakfast, 7 to 10:15 a.m. weekdays.
- Lunch, 11 a.m. to 1:30 p.m. seven days a week.
- Dinner, 4 to 6:30 p.m. seven days a week.
- Free coffee and tea is available in the cafeteria 24 hours a day.
Cell phones
- Please use your cell phone only in non-patient care areas of IVCH.
Need a ride to IVCH?
Call the IVCH transportation service at 815.780-3337.
- Rides to and from IVCH, IVCH physician offices and the Hygienic Institute.
- Weekday service.
- Wheelchair-accessible vans.
- Nominal fee.