Quality

IVCH patient survey results

Would recommend hospital

Percent responding Definitely Yes.

Rate hospital

Percent responding 9 or 10 on a 10 point scale.

Communication with nurses

Percent responding Always to how often nurses communicated well with patients.

Communication with physicians

Percent responding Always to how often physicians communicated well with patients.

Communication about medications

Percent responding Always to how often hospital staff explained about medicines before giving them to patients.

Responsiveness of hospital staff

Percent responding Always to how often patients received help quickly from hospital staff.

Pain management

Percent responding Always to how often was patients' pain controlled well.

Discharge instructions

Percent responding Always to patients given information on what to do during their recovery at home.

Room cleanliness

Percent responding Always to how often the patients' rooms and bathrooms were kept clean.

Quiet at night

Percent responding Always to how often the area around the patients' rooms was quiet at night.

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