Patients & Visitors


It is our privilege to serve you during your time of need. We offer a variety of special services designed to make your stay as pleasant and comfortable as possible.

Identification Bracelets

You must wear your plastic identification bracelet at all times while you are a patient. This will help ensure that you receive the correct medicine and treatment.

Infection-Control Measures

IVCH has established stringent infection-control procedures to protect our patients and staff. As part of this effort, you may notice the hospital staff wearing gloves, gowns, masks and/or goggles when caring for you. Your doctor and nurses will explain all of our infection-control procedures to you.

Interpreters and Communication Assistance

IVCH has access to interpreters for patients who require it. Arrangements also can be made for other communication assistance, as needed.

Medical Records

A complete medical record is kept for each admission to the hospital. This information is available for reference by your doctor. The record, including x-ray film and laboratory slides, is the property of the hospital.

Notary Public

If you require the services of a notary public, please tell your nurse. He or she will arrange for one to visit your room to assist you. There is no charge for this service.

Transportation Services

If you need a ride to IVCH, an IVCH physician office or the Hygienic Institute, please contact the NCAT transportation service at 833-433-6228. NCAT offers weekday service in wheelchair-accessible vans. There is a fee for this service.