Illinois Medicaid Redetermination - Avoid Lapses in Coverage

At Illinois Valley Community Hospital, we want you to continue getting the health care coverage you need. We want to make sure your medical coverage will not be disrupted. To continue getting services from your Managed Medicaid plans,MeridianHealth, Molina, IlliniCare and BCBS Community Health Plan, members need to renew their coverage every year! This process is called Redetermination.

Medicaid members who do not qualify for automatic redetermination were sent Medical Renewal forms (Form 2381 or Form 2381B, depending on benefit package). These forms are prepopulated with information and the following steps need to be followed in order to complete the redetermination process:

  1. You may receive a Medical Renewal Form by mail from the Department of Healthcare and Family Services (HFS).
  2. When you get your form, fill it out and find all the supporting documents (may be referred to as “proofs”) it asks for.
  3. Send your completed form with all of your supporting documents back by mail, fax or e-mail to HFS.
    1. Mailing Address: P.O. Box 19138, Springfield, IL 62763
    2. ‚ÄčFax Number: 844-736-3563
  4. Be sure to sign and return your form by the due date. You can find the due date on your form.
  5. Effective 1/1/19 Harmony members were transitioned to MerdianHealth Plan and need to verify their participation through HFS department.
  6. It is important that you verify your Primary Care Provider (PCP) with your Managed Medicaid Plan.

If you need help renewing your benefits or have any questions call HFS @ 1-855-458-4945 TTY: 1-855-694-5458

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