Lab FAQs

Illinois Valley Clinical Lab Testing

Have questions about the Illinois Valley Community Hospital? These answers to frequently asked questions can help you learn more about the lab, including tests we offer, how to view your results, and what to expect during your visit.

When can I expect my physician to receive the results of my lab tests?

Most tests are performed at IVCH, and the results are faxed or made available to your physician the next day. For specialty tests not done at IVCH, results can be expected anytime from a couple of days to several weeks, depending on the test. Culture tests, such as urine cultures, throat cultures and stool cultures, typically take two to four days before results are reported.

Should I fast before my blood work?

If you're having a lipid profile, a 12- to 14-hour fast is recommended. Fasting blood glucose (blood sugar) requires an eight- to 10-hour fast. For all other testing, fasting requirements are determined by your physician or health care provider.

May I call the lab for the results of my test?

It is laboratory policy that results are not given to patients via telephone. Results should be obtained from your health care provider. This will give you the opportunity to ask questions regarding your test results.

May I receive a copy of my lab test results?

The fastest way to view your test results is through the IVCH patient portal. You may receive a copy of your lab test results from the Health Information Management department, which is open from 8 a.m. to 4:30 p.m. Please call 815.780.3464 if you have questions.

I received a copy of my test results, and I need help interpreting what the results mean. Whom should I call?

Please address questions about your test results to your health care provider. Your health care provider will interpret the meaning of the test results together with information from your medical history, physical examination and other test results.

I have to collect a 24-hour urine test. What if I have a question about the collection once I get home?

Call the laboratory anytime with questions. The phone number is 815.780.3511.

I have questions regarding my bill for laboratory services. Whom should I call?

Call IVCH Patient Financial Services at 815.780.3764.

How can IVCH deliver faster test results?

A new molecular analyzer at the IVCH laboratory is helping physicians make faster diagnoses. Tests that previously had to be sent away for processing—causing one-to-three-day delays in getting results—are now done in an hour at the hospital.