What You Need To Know About COVID-19 (coronavirus) - Click here
COVID-19 hotline number 1-815-780-3425
9am – 5 pm weekdays and 10am – 4 pm weekends​
Primary Care Clinics

A message to the Illinois Valley about COVID-19.

"We’re in this together, just as we have been through every challenge the Illinois Valley has faced since we first opened our doors as People’s Hospital back in 1914. In these uncertain times, you can depend upon the staff at IVCH to be there for you whenever you need us. Your good health and well-being are what we care about and the reason we are here, just as we have been for more than 100 years. Whatever health challenges await you in the coming weeks and months, know that you are not alone—you’ve got the entire IVCH family standing with you." - Tommy Hobbs, CEO

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IVCH Restricted Visitor Policy
During the Covid-19 Outbreak
(Updated 8-11-20)

Patients must enter IVCH through the 6th Street door next to the Emergency Department where they will be screened for COVID symptoms and have their temperatures checked. All patients and visitors must wear face masks over both their nose and mouth during their time in the hospital. Visitors who refuse to wear masks will not be allowed to enter the hospital. Patients who cannot wear face masks due to medical conditions will be given face shields. Patients coming to IVCH for x-rays, lab tests, and EKG’s should not bring anyone with them unless medically necessary.

  • Emergency department no visitors are allowed. Pediatric patients may have both parents or guardians with them. Patients with developmental disabilities or dementia may have a caregiver or guardian with them. The accompanying person will not be allowed to leave the ED patient’s room unless authorized to do so by an IVCH staff member.
  • Medical floor no visitor allowed at this time. The IVCH nursing staff will call you with updates on the patient’s progress.
  • ICU patients and COVID positive patients will not be allowed to have visitors at this time. Video visits may be arranged by contacting the ICU staff at 815-780-3558.
  • OB patients may have one visitor with them during their entire stay.
  • Pediatric patients admitted for day surgery may have both parents (or guardians) with them from admission until they go home later the same day. Pediatric patients admitted for overnight stays may have both parents (or guardians) with them.
  • Patients with disabilities may have one person with them for their entire stay.
  • Surgical patients may have one person with them during their entire stay. The accompanying person will not be allowed to leave the patient’s room unless authorized to do so by an IVCH staff member.
  • Visitors for end-of-life patients will be decided on a case-by-case basis.

All visitors must wear masks at all times, check in at the nurses’ station before going to patient rooms, and wear visitor tags at all times. Visitors must stay in the patients room at all times and not walk around the hospital. We understand you may need to leave the hospital and come back later but we ask that you limit the number of times you do this to minimize any potential Covid-19 exposure to our patients and staff.

If you are feeling ill or feverish, you must leave IVCH immediately and contact your healthcare provider.

What Patients Are Saying About IVCH

  • "The care of the staff in day surgery was outstanding.I would like to stay Thank You to all very much appreciated"

  • "I am not from the area and had sudden pain while driving down the highway. I came in by ambulance, and they treated me wonderfully from diagnosis of kidney stones to surgery and to hospital stay. I told one of the nurses that I wish I would have brought my ..."

  • "When I found out that I was pregnant with my second child (Jan '17) I decided to go to IVCH even though it was a 30-40 minute drive. I fell in LOVE with the staff and how they did things there. It felt "fancy" to have midwives. However, when the time came to ..."